With the increasing demands of today’s digital age, online retailers are constantly on the lookout for innovative methods to streamline their operations, improve customer service, and ultimately, boost sales. NetSuite is a comprehensive cloud-based ERP system that offers a wide range of functionalities, one of the most notable being its advanced shipping capabilities. This guide explores how online retailers can maximize their use of NetSuite to ship faster and better.
Understanding the Importance of Efficient Shipping
Before delving into the specifics of how to ship with NetSuite, it’s crucial to understand why efficient shipping is a key facet of a successful ecommerce business. According to ReadyCloud’s 2023 ecommerce statistics, a staggering 87% of online shoppers consider cost as the most important factor when selecting a shipping option. Moreover, 63% of customers expect their orders to be delivered within three days at most.
These statistics underline the critical role of shipping in the customer’s shopping experience. It’s no mystery that customers want fast, affordable shipping these days; new data finds that 90% of shoppers expect this amenity or they’re just going to shop somewhere else. Therefore, implementing a robust shipping solution like NetSuite can significantly enhance your ecommerce operations.
Overview of NetSuite’s Shipping Capabilities
NetSuite offers an array of functionalities designed to streamline shipping processes. Here’s what you need to know:
Shipping Preferences Setup
NetSuite allows you to set up your shipping preferences with absolute ease. This includes defining how to charge for shipping, whether to separate handling charges from shipping, and selecting the default shipping carrier and method. Additionally, NetSuite provides the option to set a default shipping weight and the average number of days to shipment.
Integrated Carrier Registration
NetSuite supports integration with several major carriers, including UPS, FedEx, and USPS. Registration with these carriers enables real-time rates and the use of the Shipping Label Integration feature.
Customizable Packages
With NetSuite, you can create custom package types that capture the shipping information for the packaging you frequently use. This feature aids in determining shipping costs, especially if you charge shipping by weight or use real-time rates.
Quick Ship Feature
NetSuite’s Quick Ship feature allows you to manually mark items as shipped, which is particularly useful for orders that do not need to go through a formal shipping process.
Enhancing NetSuite Shipping with Third-Party Integrations
While NetSuite provides a robust shipping solution, integrating it with third-party shipping software can unlock additional features that can further enhance your shipping operations. Here are a few notable NetSuite shipping integration tools:
ShipJunction
ShipJunction is a multi-carrier shipping system that integrates seamlessly with NetSuite. It offers faster volume fulfillment, custom label options, built-in shipping discounts, and multicarrier support. Additionally, it provides better order filtering & tracking and a convenient RMA (Customer Return Authorization) system.
ShipHawk
ShipHawk is ideal for high-volume ecommerce and wholesale companies. It offers custom label options, built-in shipping discounts, multicarrier support, and advanced order sorting and filtering. Additionally, ShipHawk provides an automated return policy system.
SuperSync Shipping
SuperSync Shipping is an on-platform integration that allows you to compare shipping rates, manage fulfillment, and track key metrics directly in NetSuite. It supports various carriers and can integrate with your existing ecommerce, 3PL, and CRM platforms.
Key Takeaways
Understanding how to ship with NetSuite effectively can significantly enhance your ecommerce operations. By optimizing your shipping processes, you can offer lower shipping rates and faster delivery, leading to improved sales and long-term customer loyalty. Integrating NetSuite with third-party shipping software can further enhance your shipping capabilities, providing you with additional features and efficiencies.
In the competitive world of ecommerce, adopting innovative solutions like NetSuite can be a game-changer. By leveraging the power of this robust platform, you can streamline your operations, provide superior customer service, and ultimately, achieve your business goals.
Remember, the key to a successful online retail operation isn’t just about having the right products. It’s also about delivering them to your customers in the most efficient, cost-effective, and customer-friendly manner possible. And that’s where NetSuite comes in.